FAQs

What can you expect from Tungsten Collection?

Tungsten Collection promises the highest quality products and services to our customers. Our products are individually designed and produced by our Tungsten Collection manufacturer. Therefore, each item is unique and possesses the latest popular styles to meet individual preferences. Our Tungsten products are both visually stunning and durable enough to withstand everyday use.

30-Days Money Back Guarantee
- Tungsten Collection is proud to offer 30-Days Money Back Guarantee to all of our customers. Product and Tag must be in its original, unused condition to receive full refund less cost of 10% restocking fee to all customers. Shipping and handling charges paid initially will be deducted from the purchase price, unless the return is due to our error.
- For more information, feel free to contact our customer service at 1-866-680-RING (7464) or
  e-mail at sales@tungstencollection.com
30-Days Ring Size Exchange
- Tungsten Collection is proud to offer 30-Days ring size exchange to all of our customers. Product must be in its original and unused condition to receive a ring size exchange for $15.00 charge. The charges include inspection of the ring, cleaning the ring and shipping/handling.
Lifetime Replacement/Sizing
- We prioritize customer satisfaction as our ultimate goal, and we have thousands of satisfied customers throughout the country. To ensure you the best quality product, we offer LIFETIME REPLACEMENT/SIZING and WARRANTY to all customers.
- Domestic Customers: The deductible for solid style rings is $40; Sterling Silver Inlay is $60; Gold Inlay is $100. Domestic shipping cost is included in the deductible.

We are one of the few Tungsten Ring providers offering designer choice products throughout the world. Tungsten Collection Carbide Rings are well-known for its benefits including remarkable scratch resistance and the ability to retain a brilliant shine throughout their life. Tungsten carbide is the only rare and exotic metal that can be permanently polished.
Our products are all cobalt-free. You don't ever have to worry about skin irritation or the surfaces of the rings being easily scratched.
Other Tungsten Rings may contain cobalt, so DON’T BE FOOLED by imitators. Be Safe and Chose Designer Products - Tungsten Collection.

Tungsten rings containing Cobalt will develop a negative reaction to your skin. After a short period of time, the metal will develop oxidation spots that cannot be removed or polished, due to the cobalt reacting to human elements. Fortunately, our Tungsten rings DO NOT contain Cobalt and guarantee you a long lasting beauty.

YES! Due to Tungsten Carbide Ring's extreme hardness, it can only be laser engraved. Our engraving service provides up to 15 characters per ring. More characters may be added upon customer's request. The cost for engraving service is $25 per ring. (Engraved rings are non-refundable so make sure that you take extra care in determining the proper size)
We may send the ring to you before it is engraved to verity if the ring matches your needs. Call for more information.

While other rings, such as Gold, Platinum and Titanium, are easily worn down and become dull, but Tungsten rings will look brand new, sharp, and scratch proof for many years. Tungsten Carbide’s exceptional high density and high temperature properties are the reasons for its outstanding durability. Titanium is much more vulnerable to scratches because it is far less dense than Tungsten Carbide. Additionally, Tungsten Carbide is
- 4 times harder than Titanium
- 5 times harder than tool steel
- 10 times harder than 18k gold or sterling silver
Also, it measures between 8 and 9 on the Mohs hardness scale (diamonds are a 10, the highest).

Tungsten Collection is a well established Tungsten Products provider in the U.S. Our main focus is customer satisfaction. Our customer service is always ready to assist you with any questions or concerns that you might have.

Discovered in 1783 by Jos?and Fausto Elhuyar, Spanish chemists and brothers, Tungsten has the highest melting point of all metallic elements and is used to make filaments for incandescent light bulbs, fluorescent light bulbs, and television tubes. When tungsten and carbon combines (Tungsten Carbide), it becomes extremely hard and indestructible that even military uses it for ammunition. Tungsten Carbide was recently added to the jewelry industry and it is well-known for its benefits including remarkable scratch resistance and the ability to retain a brilliant shine throughout their life.

Yes. However, Tungsten Rings are composed of extremely hard materials which can only be removed by cracking them into pieces with standard vice trip-style locking pliers.
For additional information, please contact the customer service.

Rates and Options
- Tungsten Collection proudly offers FREE ground shipping within the United States. We also provide other affordable shipping options listed below.
- We may provide same day shipping if the payment is received before 3:00 pm Eastern Standard Time.
Shipment Tracking
- Tungsten Collection will automatically notify your tracking number by e-mail once the package has been picked up by UPS.
- You may check the status of your shipment through www.ups.com or contact by phone at 1-800-PICK-UPS (742-5877)
- You may also contact our customer service at 1-866-680-RING (7464) during our normal business hour to track your shipment.

Tungsten Collection offers a Jewelry Box and Gift Bag as part of our FREE Gift packaging service.